How Jocelyne Mendez-Guzman made follow-up faster
Story summary
Jocelyne (Joce) Mendez-Guzman is no stranger to the Zappy Awards. In 2025, she won our Operations Automator of the Year for a workflow that processed accounts receivable tickets 69% faster. With that win under her belt, she moved into BioRender's RevOps team, where her work now supports teammates ac
📌 Key Highlights & Takeaways
- Jocelyne (Joce) Mendez-Guzman is no stranger to the Zappy Awards.
- In 2025, she won our Operations Automator of the Year for a workflow that processed accounts receivable tickets 69% faster.
- With that win under her belt, she moved into BioRender's RevOps team, where her work now supports teammates ac
Jocelyne (Joce) Mendez-Guzman is no stranger to the Zappy Awards. In 2025, she won our Operations Automator of the Year for a workflow that processed accounts receivable tickets 69% faster.
With that win under her belt, she moved into BioRender's RevOps team, where her work now supports teammates across GTM. This year, she’s back as the 2026 Sales AI Builder of the Year, helping those teams follow up on calls 85% faster.
Joce built a follow-up system her reps can trust, giving GTM teams speed wi
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Source: The Zapier Blog.
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